Accessibility

Accessibility Statement for OSONE

OSONE is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is easy to use and navigate.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

OSONE is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content may not fully conform to the strictest accessibility standards due to technical limitations of third-party applications or ongoing template optimization. We actively monitor our site using automated tools and manual reviews to identify and remediate these areas.

Accessibility Features on Our Store

To ensure a seamless experience, our store layout incorporates several digital accessibility best practices, including:

  • Alternative Text: Providing descriptive alt text for product images to assist screen reader users.

  • Structural Hierarchy: Using logical heading structures to allow assistive technologies to navigate page content predictably.

  • Keyboard Navigation: Designing elements to be accessible via keyboard shortcuts and standard tab controls wherever possible.

Technical Specifications

Accessibility of OSONE relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: HTML, CSS, JavaScript. These technologies are relied upon for conformance with the accessibility standards used.

Feedback & Assistance

We welcome your feedback on the accessibility of OSONE. If you encounter any accessibility barriers, difficulty navigating our site, or trouble completing a purchase, please let us know immediately so we can assist you directly.

We are here to help. You can reach us via:

  • Email: info@theOsone.com

  • Phone: 866-676-6339

  • Mailing Address: 2630 W Broward Blvd, Suite 203-1071, Fort Lauderdale FL 33312

We aim to respond to accessibility feedback and support requests within 24 to 48 business hours. If you are having trouble placing an order due to an accessibility barrier, our support team will gladly process your order manually over email or phone.