Customer Service

Mon-Fri, products ship same day with guaranteed delivery in 3-5 business days. If ordered over the weekend, products will ship first thing Monday.

We ship to every state in the U.S. except Hawaii and Alaska.

We offer a 12 month warranty from date of purchase. Please refer to further details included on the warranty page, click here.

Our bulk pricing discount starts at 3 units of the same product. Please email info@theOsone.com for more information.

We offer financing through Affirm via Shop Pay. 0% APR available for well qualified buyers. Details at checkout prior to purchase.

We offer 15% off all products for those who have served and are serving our country. Click here for more details.

We have partnered with TrueMed® for eligibility of HSA/FSA Funds. For more information, click here.