Speak with an expert

Our. U.S. Based Cold Plunge Experts are at your service. See below for options to contact Customer Support.

  • Live Chat

    Mon-Sun 7:00am-7:00pm ET

  • Send us a text or call

    866-OSONE-39 (866-676-6339)

  • Email us

    Info@theOsone.com

For business related inquiries, please fill out the form below.

FAQ

We are excited to offer the fastest shipping in the business. Products ship same business day with guaranteed delivery in 3-5 business days.

We ship to every state in the U.S. except Hawaii and Alaska.

We offer a 12 month warranty from date of purchase with the option to add an additional 12 months. Please refer to the warranty page for further details, click here.

Yes. We offer 15% off all products for those who have served and are serving our country. For more details, click here.

Yes. Our bulk pricing discount starts at 3 units of the same product. Please email info@theOsone.com for more information.

Yes. We offer up to 24 months of financing through Affirm via Shop Pay. 0% APR available for well qualified buyers. Details at checkout prior to purchase.

Yes. We have partnered with TrueMed® for eligibility of HSA/FSA Funds. For more information, click here.